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"Education is the most powerful weapon which you can use to change the world”
– Nelson Mandela

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2.1 Discussion Building Effective Relationships

2.1 Discussion Building Effective Relationships

Q For this discussion, start by considering Patricia's suggestions on what to focus on for the Marketing Campaign (below), then answer the questions on how you might begin to build relationships with these managers. • A plan for leveraging social media sites (e.g., which sites you plan to use, how you plan to use them, etc.). • Key areas of your stores that you want to highlight in the campaign (e.g., friendly service, low cost, great location, variety of selections, etc.). • What other types of media do you plan to use (e.g., print, radio, etc.)? Instructions: In your post, briefly explain your responses to the following: 1. What important things would you want to know about the other store managers before you communicate with them about the campaign? 2. What would be your first 2-3 steps in collaborating and building an effective relationship with the other 2 store managers? Explain why you selected these steps. 3. What would you do to begin building credibility and establishing trust with the other store managers?

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1. One important thing I would want to know about the other store managers is about their previous work-experiences as store managers. This is because I would want them to share with me about their experiences of managing challenging situations like economic recessions, inflation, deflation, etc. Therefore, the information about the number of years spent by them in the store-managing industry will be known by me. I would also want to know about the strategies which they have been utilizing successfully to ensure that most or all customers have been satisfied in the past with provision of satisfactory customer-service.